About the Elves

Creating lasting holiday joy.

As our Head of Workshop Operations, Craig is the tireless engine that keeps the North Pole running. Known for his incredible work ethic, he's often the last elf winding down after working long, dedicated hours, making sure every detail is perfect. Beyond his technical skills, he has a genuinely huge heart for children, which is why he works so hard: he knows the importance of the magic of Christmas. Craig is incredibly helpful to all the other elves and a constant, cheerful presence in the workshop.

Carolyn is Santa's dedicated helper, working tirelessly behind the scenes to spread Christmas joy and create magical moments for children and families. With a heart full of holiday spirit and years of experience working with children, Carolyn ensures each and every personalized letter from Santa is filled with warmth, love, and a touch of magic. Carolyn's cheerful nature and attention to detail make her the perfect elf to help bring the enchantment of the North Pole to life.

Joyful Letters brings the joy of Christmas to life with personalized letters from Santa, Nice List certificates, sleigh bells, and Santa’s missing gloves. All crafted with love and care for your little ones. Also available Naughty Certificates (for co-workers and other adults)

At Joyful Letters, we create personalized Santa letters that spark joy and wonder in children’s hearts. Let their imaginations soar with our magical creations.

• For Every Child

  Our personalized Santa letters are designed to create lasting memories. Each letter is uniquely crafted, featuring your child's name, achievements, and holiday wishes to make their holiday unforgettable.

  Naughty or Nice

  Certification

  Our naughty or nice certificates come with a fun twist! Tailored to each child, they add a playful touch to the holiday spirit, reminding kids about their behaviors throughout the year.

  Unique Keepsakes